GIGCUE · ACCOUNT SUPPORT

Delete account & data

You can request deletion even if you cannot sign in or access the app.

1. Email us from your GigCue sign-in address at wonpheys@gmail.com。
2. Use the subject “GigCue account deletion” and request removal of your account and associated personal data. Do not include passwords, verification codes or identity documents.
3. After verifying identity, we generally process the request within 30 days and explain effects on shared files and event responsibilities.

What is removed or retained

Account identity, private notes, preferences and related authorizations are removed. Untransferred associated files may be removed with a missing-content indicator. Event copies independently made by others have their own lifecycle. Limited legal, security or dispute records and rotating backups may be retained temporarily.

Read the full retention and deletion policy